Returns & Exchanges

When you make a purchase on, you have exactly 30 days to initiate a return or exchange upon the delivery of your package. We’ll gladly accept your shoes back for any reason, whether they’re not a good fit, aren’t what you needed, or if you simply don’t like them.

Returns are a flat rate of $10. Items sent back without following our official return instructions will not be accepted.

Need a different size or noticed an imperfection on your shoes? You can exchange your MISE for free.

We do not accept returns or exchanges of MISE products purchased at any of our stockists. Please contact your original point of purchase to learn about their returns and exchanges policy.


We will notify you once we’ve received and completed your return. Upon confirmation of receipt, you’ll be automatically refunded through your original payment method. Please remember that it can take time for your bank or credit card company to process and post the refund.